Business Development Associate

Roles and Responsibilities

We are looking for Associates who are driven, self-motivated, and highly passionate about working in the Ed-tech space while impacting careers via quality education & expert mentorship. You’ll be providing comprehensive support to the students after having a thorough understanding of their needs. You’ll work closely with top school graduates establish, nurture, and grow business across categories & territories. This is an amazing opportunity to learn from an extraordinary team, grow massively and help students around the globe build an awesome careers for themselves.

What will you do:

• You are the voice of the company to our customers you care about making every interaction meaningful and memorable.
• You act as the liaison between customers and product by ensuring that each lead converts into a confirmed booking.
• You work with customers and create delightful interactions at all stages of the customer life-cycle.
• Empathise with every aspect of the customer experience, putting their needs first.
• Communicate effectively and efficiently via emails, phone, texts and in-person meetings.
• Identify common customer challenges and actively suggest better solutions to enhance our SLAs.
• Partner closely with other cross-functional team members to translate business needs and product requirements into new solutions for customers.
• Help drive customer references and testimonials.

What will you need:

• Graduate/MBA, preferably in the field of business, economics or management.
• 1+ years of experience with knowledge of the overseas education space.
• Ability to adhere to strict deadlines and short TATs (turnaround times).
• Excellent written and verbal communication skills.
• Problem-solving- good aptitude and stakeholder management skills.
• Quick learning – ability to learn business & processes.
• Creative bent of mind.

What will you get:

• Be a part of the fast-growing startup defining strategies for the growth of the company.
• Ground-level view of building out a global EdTech company that is going to impact hundreds of thousands of lives.
• Phenomenal work environment, with massive ownership and great growth opportunities.
• A young, dynamic, and passionate team Industry best perks.

NOTE: We work 6 days a week from office.