Front Desk Manager

Role & responsibilities

• Welcoming clients and visitors warmly and professionally.
• Managing incoming calls and emails, responding to inquiries promptly and courteously.
• Scheduling appointments for astrological readings and consultations.
• Coordinating with astrologers to ensure timely and accurate client appointments.
• Handling payments and maintaining accurate financial records.
• Maintaining the cleanliness, organization, and aesthetics of the reception area.
• Providing information about our astrology services, packages, and workshops.
• Addressing client concerns and resolving issues effectively and empathetically.
• Assisting with marketing and promotional activities, including social media updates and client communications.
• Training and supervising front desk staff to maintain high standards of customer service.

Preferred candidate profile

• Proven experience as a Front Desk Manager or similar role, preferably in a customer-facing role within an astrology firm, spiritual center, or related field.
• Excellent communication and interpersonal skills, with a warm and professional demeanor.
• Strong organizational and multitasking abilities, with attention to detail.
• Proficiency in using MS Office suite.
• Knowledge and interest in astrology or metaphysical sciences is highly desirable.
• Ability to work flexible hours, including evenings and weekends as needed.

Perks and benefits

• Competitive salary based on experience.
• Opportunity for personal and professional growth within the astrology field.
• Access to astrology workshops, seminars, and resources offered by Divya Guruji.
• Supportive and collaborative work environment with like-minded individuals.