Job description
- This role will have broad experience in global deployment and management of desktop solutions in the Mac environments
- Managing the Mac devices through JAMF
- This role will have to interface with multiple stakeholders within IT and the business to ensure their requirements are captured and addressed
- The design and facilitation of user and IT testing program will be critical
- The candidate is expected to have broad experience of supporting the Mac environment, including hardware, software
- The candidate will be involved, to varying degrees, in implementing, supporting and maintaining every aspect of all the productivity services provided to Cadence employees on Macs
Responsibilities:
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Will advise on the design and development of the Cadence support of Mac OS projects and initiatives.
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Provides expertise in defining and implementing best practices in support of managing a Mid/large-scale Mac environment.
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Develop / Manage MAC OS images and OS upgrade. Assist in roll-out of Mac OS upgrades.
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Provide Tier 3 support of Mac OS.
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Develop and manage Training strategy/plan for Apple global support for the Global Service Desk and deskside teams.
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Engages other support teams or vendor to determine technical configuration requirements when necessary.
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Define and engineer Mac Hardware/Software Standards.
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Develop Global image for Mac systems.
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Deploy and Manage Mac systems via the JAMF.
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Engages with end users as necessary to assist in advanced troubleshooting of complex issues.
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Provides support and administration of Mac workstations via JAMF management tools.
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Possesses excellent skills and experience in the area of Install Building / Package building using Industry Best Practices as well as Industry-known tools etc.
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Demonstrated ability to communicate clearly with management, IT staff, and peers.
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Ability to follow direction, but also the ability to “think outside the box” when needed.
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Ability to develop scripts to automate common activities such as removing machines from the domain, adding or removing applications post image, etc.
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Excellent knowledge and technical understanding of the Mac Operating System.
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Required to create documentation and deliver training to customers and peers.
Preferred Qualifications:
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B.E / B. Tech (Computers, IT).
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Applicable Apple certifications a plus.
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OS X Server administration experience.
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Managing Mac devices through JAMF
System Administrator / Engineer
Software Product
Engineering – Hardware & Networks
Full Time, Permanent, Remote
IT Network
Education
B.Tech/B.E. in Any Specialization
Any Postgraduate
Job Category: Systems engineer
Job Type: Full Time Remote
Job Location: Pan India
