Receptionist (Foreign IT Consulting MNC)

Roles and Responsibilities :

• Greet guests upon arrival, check-in, and provide information about hotel facilities.
• Manage guest requests and complaints efficiently.
• Handle incoming calls, respond to queries, and direct them to relevant departments.
• Maintain accurate records of guest interactions using our PMS system.
• Ensure smooth operation of front desk activities including cash handling.

Job Requirements :

• Excellent communication skills with ability to handle guest handling effectively.
• Proficiency in English language required; knowledge of Hindi an added advantage.
• Ability to work well under pressure during peak hours or special events.